Street lighting – Ma-implic

Strengthening the capacity of Communal Services Operators for sustainable service delivery

Between March and July 2023, representatives of communal services operators from 30 partner municipalities participating in the “MĂ IMPLIC” project underwent a series of specialized training sessions. The purpose of these training courses was to enhance their knowledge and develop skills necessary for the successful execution of their service-related activities.

Over a period of five months, administrators, accountants, and other employees from communal service providers participated in 17 training sessions, organized into six modules. These modules covered crucial areas for effective service provision:

Organizational and Human Resources Management
Operational Management in the areas of sanitation, water supply, public street lighting
Legal and Regulatory Framework
Material and Logistics Resource Management
Financial Management
Marketing and Customer Relations

The training sessions were conducted by members of the “Mă Implic” team, individual consultants with expertise in specific fields, as well as specialized institutions. Participants received both theoretical knowledge and practical training, which was reinforced through project work and assignments. Upon completion of the training, participants were awarded participation certificates, recognizing their commitment and achievements.

The specialized training provided to the communal services operators under the “MĂ IMPLIC” project plays a crucial role in enhancing their knowledge and skills. By empowering these operators, the project contributes to the improvement of communal services, fostering sustainable development within the communities. The project’s emphasis on capacity building and sustainable practices reflects its commitment to achieving long-term benefits for the participating municipalities. Through continued collaboration and investment in communal services, the project aims to create lasting positive impacts on the overall well-being of the communities involved.

It is worth noting that from 2021 to 2023, thirty municipalities/groups of municipalities are implementing projects aimed at improving the delivery of communal services with the support of the “MĂ IMPLIC” project. The project is funded by the Swiss Agency for Development and Cooperation (SDC) and implemented by SKAT Consulting. The project intervention goes beyond infrastructure improvement, the project helps municipalities also develop sustainable approaches and models to maintain this infrastructure and ensure the sustainability of services provided to the community. A complete list of partner municipalities can be found here.

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Communal services in 12 rural communities are launched with the support of the MĂ IMPLIC project

All 30 town halls / groups of town halls, partners of the MĂ IMPLIC project, are making steady progress in implementing the Service Improvement Plans (PISC), developed, and approved within the project. This document is part of the Grant agreement, signed by the Partner Municipalities with the MĂ IMPLIC project.

According to this document, Municipalities carry out numerous activities aimed at improving communal services. Communities go through this process at a different pace, each with its own distinctive characteristics, so the progress is different from one partner to another. To date, most partners have succeeded in:

🗹 ensuring the legal regulation for creation and delegating the communal service

🗹 completing two stages of procurement for equipment and services

🗹 securing additional funding for project realization

🗹 ensuring legal regulations regarding service financing and tariff policies

🗹 conducting citizen satisfaction surveys for communal services

🗹 engaging citizens in informational, educational, and mobilization activities to organize and maintain the communal service.

🗹 signing contracts with citizens and successfully launching the communal service

As of May 1, 2023, the following partner communities have made notable progress with the support of the MĂ IMPLIC project:

Twelve communities have launched new/improved solid waste management services: Andrușul de Jos, Borogani, Chircăiestii Noi, Dezghingea, Domulgeni, Feștelita, Fundurii Vechi, Gura Galbenei, Pelivan, Risipeni, Sudarca and Valea Perjei
Căplani, Nișcani, Selemet have initiated new/improved public street lighting services
Other seven communities have completed capital investments and constructions for municipal water supply services Bădiceni, Biesti, Capaclia, Ciuciuleni, Dîngeni, Satul Nou, Vorniceni. In these communities, the Municipality and the Communal Services Operator will carry out the proposed activities according to the SIP and identify additional funding to complete the water supply project in the locality and ensure 100% of the residents have access to drinking water.
Ongoing technical works are being carried out in Ciorești, Copceac, Leușeni, Sculeni, these four are improving the Communal sewerage service.

The MĂ IMPLIC project team is closely monitoring the implementation of PISC in the 30 local intervention projects, and the results of the most recent monitoring are included in this infographic. It aims to inform the partners about the current situation in all local intervention projects, so that each partner can see what its progress is and where it is necessary to speed up actions.

The Project is with the Partner Municipalities at every stage of the PISC implementation, offering technical advice to communal service operators and Municipalities. More the project helps the Municipalities not only to improve the local infrastructure, but also to develop sustainable approaches and models to maintain this infrastructure and ensure the sustainability of the services provided in the community.

Skat Consulting is mandated by the Swiss Agency for Development and Cooperation (SDC) to implement the “MĂ IMPLIC” project on civic engagement in local governance, which ensures that the rural population of the Republic of Moldova has fair access to quality communal services. Thus, in the period 2021-2023, thirty localities/groups of localities implement projects aimed at improving the delivery of communal household services.

#maImplic #skatConsulting #sanitation #civicengagement #solidwastemanagement #watersupply #streetlighting #communalservice