Training – Ma-implic

Strengthening the capacity of Communal Services Operators for sustainable service delivery

Between March and July 2023, representatives of communal services operators from 30 partner municipalities participating in the “MĂ IMPLIC” project underwent a series of specialized training sessions. The purpose of these training courses was to enhance their knowledge and develop skills necessary for the successful execution of their service-related activities.

Over a period of five months, administrators, accountants, and other employees from communal service providers participated in 17 training sessions, organized into six modules. These modules covered crucial areas for effective service provision:

Organizational and Human Resources Management
Operational Management in the areas of sanitation, water supply, public street lighting
Legal and Regulatory Framework
Material and Logistics Resource Management
Financial Management
Marketing and Customer Relations

The training sessions were conducted by members of the “Mă Implic” team, individual consultants with expertise in specific fields, as well as specialized institutions. Participants received both theoretical knowledge and practical training, which was reinforced through project work and assignments. Upon completion of the training, participants were awarded participation certificates, recognizing their commitment and achievements.

The specialized training provided to the communal services operators under the “MĂ IMPLIC” project plays a crucial role in enhancing their knowledge and skills. By empowering these operators, the project contributes to the improvement of communal services, fostering sustainable development within the communities. The project’s emphasis on capacity building and sustainable practices reflects its commitment to achieving long-term benefits for the participating municipalities. Through continued collaboration and investment in communal services, the project aims to create lasting positive impacts on the overall well-being of the communities involved.

It is worth noting that from 2021 to 2023, thirty municipalities/groups of municipalities are implementing projects aimed at improving the delivery of communal services with the support of the “MĂ IMPLIC” project. The project is funded by the Swiss Agency for Development and Cooperation (SDC) and implemented by SKAT Consulting. The project intervention goes beyond infrastructure improvement, the project helps municipalities also develop sustainable approaches and models to maintain this infrastructure and ensure the sustainability of services provided to the community. A complete list of partner municipalities can be found here.

#maImplic #skatConsulting #streetlighting #solidwastemanagement #sewage #civicengagement

Addressing priorities and identifying gaps: a planning session for community facilitators

On May 25, 2023, the MĂ IMPLIC project team organized a planning session to evaluate the progress of the Community Service Improvement Plans and the Grant Agreement in the partner communities. The session brought together all eight community facilitators, who play a vital role in supporting the implementation of the project at the local level.

The meeting aimed to identify key gaps and priorities concerning the monitoring process, citizens’ perception of communal services, and citizen involvement in their maintenance and development of the service.

Tudor Golub, the project consultant specializing in the operation and maintenance of communal services, emphasized the importance of empowering communal service operators through their active participation in training sessions organized by the MĂ IMPLIC project. The meeting also covered technical and logistical aspects related to launching communal services and explored opportunities for additional funding to ensure their effective operation.

The meeting fostered an environment of active participation and dialogue, providing an excellent platform for community facilitators to share their experiences at the local level. Each partner locality in the MĂ IMPLIC project receives assistance from community facilitators throughout the intervention stages. Currently, all 30 partner localities are actively implementing the Communal Services Improvement Plans, which are crucial documents in the organization and strategic planning activities in the field of communal services.

In the period 2021-2023, a total of thirty localities/groups of localities are implementing projects aimed at improving the delivery of communal household services. These initiatives receive support from the “MĂ IMPLIC” project, which is funded by the Swiss Agency for Development and Cooperation (SDC) and implemented by SKAT Consulting. Full list of partner Local Public Authorities (LPAs) here.

#maImplic #skatConsulting #civicengagement #communalservice