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All Communal service providers Solid Waste Management Street lighting Technical assistance Training Water supply

Strengthening the capacity of Communal Services Operators for sustainable service delivery

Strengthening the capacity of Communal Services Operators for sustainable service delivery

Between March and July 2023, representatives of communal services operators from 30 partner municipalities participating in the “MĂ IMPLIC” project underwent a series of specialized training sessions. The purpose of these training courses was to enhance their knowledge and develop skills necessary for the successful execution of their service-related activities.

Over a period of five months, administrators, accountants, and other employees from communal service providers participated in 17 training sessions, organized into six modules. These modules covered crucial areas for effective service provision:

  • Organizational and Human Resources Management
  • Operational Management in the areas of sanitation, water supply, public street lighting
  • Legal and Regulatory Framework
  • Material and Logistics Resource Management
  • Financial Management
  • Marketing and Customer Relations

The training sessions were conducted by members of the “Mă Implic” team, individual consultants with expertise in specific fields, as well as specialized institutions. Participants received both theoretical knowledge and practical training, which was reinforced through project work and assignments. Upon completion of the training, participants were awarded participation certificates, recognizing their commitment and achievements.

The specialized training provided to the communal services operators under the “MĂ IMPLIC” project plays a crucial role in enhancing their knowledge and skills. By empowering these operators, the project contributes to the improvement of communal services, fostering sustainable development within the communities. The project’s emphasis on capacity building and sustainable practices reflects its commitment to achieving long-term benefits for the participating municipalities. Through continued collaboration and investment in communal services, the project aims to create lasting positive impacts on the overall well-being of the communities involved.

It is worth noting that from 2021 to 2023, thirty municipalities/groups of municipalities are implementing projects aimed at improving the delivery of communal services with the support of the “MĂ IMPLIC” project. The project is funded by the Swiss Agency for Development and Cooperation (SDC) and implemented by SKAT Consulting. The project intervention goes beyond infrastructure improvement, the project helps municipalities also develop sustainable approaches and models to maintain this infrastructure and ensure the sustainability of services provided to the community. A complete list of partner municipalities can be found here.

#maImplic #skatConsulting #streetlighting #solidwastemanagement #sewage #civicengagement

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All Communal service providers Community mobilization Domulgeni-en Solid Waste Management Technical assistance Water supply

Vice President of Skat Consulting visits Moldova to assess Skat Moldova’s progress in strengthening local governance and improving rural communities

Vice President of Skat Consulting visits Moldova to assess Skat Moldova's progress in strengthening local governance and improving rural communities.

During her visit to the Republic of Moldova from May 22-25, 2023, Mrs. Claudia Zimmermann, Vice-President of Skat Consulting Ltd., gained valuable insights into the activities of Skat Consulting’s office in Moldova. She met with the teams working on three ongoing projects, each contributing to the improvement of local communities:

  • Mă Implic – Proiect de implicare civică în guvernarea locală, a project on civic engagement in local governance (financed by the Swiss Agency for Development and Cooperation SDC): This project aims at ensuring that the rural population of Moldova has equitable access to quality communal services.
  • The ASIST sanitation solutions implementation assistance project (financed by the Swiss Agency for Development and Cooperation SDC): This initiative supports individuals affected by conflicts in Ukraine and Moldova by repairing destroyed homes and water supply systems, thereby improving their living conditions.
  • Water and Sanitation Project in Moldovan Villages (ApaSan+) (financed by the Austrian Development Agency, Austrian Development Cooperation funds): This project aims to provide safe water supply and sanitation services to rural populations.

“I had a fantastic time with our consulting team from Chisinau this week. The days were packed with insightful meetings and conversations with customers, partners, colleagues and representatives of the local public administrations. Thank you to the entire team who made this great huge success and to our partners in rural communities who shared their unique and inspiring insights,” Claudia Zimmermann, Vice President of Skat Consulting Ltd.

The visits to various locations offered Mrs. Zimmermann the opportunity to engage with the representatives of the Municipalities and citizens, who are the ultimate beneficiaries of the local interventions. In the village of Vărăncău, she interacted with families who benefited from the installation of ecological sanitation systems (septic tanks), witnessing first-hand the positive impact of the ApaSan+ project on their living conditions.

In Domulgeni village, Mrs. Zimmermann observed the local waste evacuation process, supported by the MĂ IMPLIC Project. Here the project assists the Municipality and the service provider in improving and organizing the communal solid waste evacuation service. The Mayor, alongside the Community Initiative Team, presented the progress made thus far and outlined the planned activities within the inter-community waste management project involving Domulgeni, Cașunca, Ștefănești, and Prodănești.

Skat Consulting is mandated by the Swiss Agency for Development and Cooperation (SDC) to implement the “MĂ IMPLIC” project on civic engagement in local governance, which ensures that the rural population of the Republic of Moldova has fair access to quality communal services. Thus, in the period 2021-2023, thirty localities/groups of localities implement projects aimed at improving the delivery of communal household services.

#maImplic #skatConsulting #sanitation #civicengagement #solidwastemanagement #watersupply #streetlighting #communalservice