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Administrative-territorial reform All Civilian Communal service providers Technical assistance

Interaction Session and Exchange of Good Practices on Budget Transparency and Local Revenue Management

Interaction Session and Exchange of Good Practices on Budget Transparency and Local Revenue Management

Over 60 representatives of local and central public authorities, development partners, organizations active in the field of public participation, as well as experts in the field, participated on Thursday, March 12, 2026, in an interaction session and exchange of good practices on budget transparency and local revenue management.

The event was facilitated by the Institute for Development and Social Initiatives “Viitorul” (IDIS “Viitorul”), a partner of the project “MĂ IMPLIC – Project on civic engagement in local governance”, implemented with the support of Switzerland and implemented by SKAT.

The session was part of the Training and Mentorship Programme – Transparent Budgeting, carried out between October 2025 and March 2026, and represented a stage of capitalization and consolidation of results, with a focus on social cohesion and local development. The objective of the session was to facilitate a structured exchange of experience and institutional dialogue between local public authorities on budget transparency, participatory approaches, and local revenue management, as well as to formulate practical recommendations applicable at the local level.


Matthias Morgner, Team Leader of the MĂ IMPLIC Project, highlighted the value of experience exchange in local development processes. “We all know that challenges can be quite significant, but at the stage we are now, we also have important opportunities. We cannot benefit from these opportunities if we remain isolated. We need dialogue between central and local authorities, and today this dialogue is taking place. We need the contribution of experts who work daily in this field. But most importantly, we also need the exchange of experience among you, the practitioners.”

Present at the opening panel titled “Dialogue on public participation as a tool for social cohesion”, Mr. Alexei Buzu, Secretary General of the Government, spoke about the role of public administration reform in strengthening territorial and social cohesion, by reducing development disparities between communities, increasing citizens’ trust in institutions, and improving access to quality public services. He also mentioned that many local administrations operate with small teams and limited resources, and their own revenues account for only 11% of local budgets, which limits their capacity to adequately respond to community needs. “We understand that at the local level, when administrative boundaries are disturbed, social cohesion suffers. The reform of local public administration is not about savings, but about consolidation. We need stronger municipalities, capable of managing projects and investments, developing communities, and providing quality public services for people.”

In turn, Carolina Ungureanu, Deputy Director of IDIS “Viitorul”, emphasized that budget transparency and efficient management of local revenues are essential elements for strengthening trust between local public authorities and citizens. “The results of the training programme show that when local public administrations benefit from practical tools and mentorship, they can more effectively apply the principles of budget transparency and citizen participation. Evaluations conducted after the trainings indicate a significant increase in the level of knowledge: over 96% of participants assessed their competencies as good or very good after the training, compared to 45% before the programme.”.

The interaction session included two thematic panels.

The first panel, titled “Budget transparency and public participation. How can budget transparency become a real tool for dialogue and social cohesion”, discussed citizens’ access to budget information; community participation in decision-making; the role of local administrations in creating genuine participatory processes, as well as practical examples provided by mayors from different localities.

The second panel, “Local revenues and economic development. Local financial autonomy as a driver of community development”, addressed the economic dimension of local administrations; the capacity of local authorities to generate own revenues; the management of local taxes and fees; as well as the link between financial autonomy and the quality of public services.

Within both panels, local public administrations – partners of the project “MĂ IMPLIC – Project on civic engagement in local governance” – presented relevant experiences and innovative solutions. Thus, the Mayor of Telița village, Anenii Noi district, announced, as a premiere, the application of an international good practice by signing a contract with a company specialized in debt management.

The interaction session and exchange of good practices on budget transparency and local revenue management provided a useful framework for experience exchange among local public authorities, for the analysis and validation of applied solutions, as well as for institutional dialogue with central authorities and experts. All these contribute to strengthening public trust and aligning local practices with national policies.

Within the project “MĂ IMPLIC – Project on civic engagement in local governance”, implemented with the support of Switzerland and implemented by SKAT, IDIS “Viitorul” experts provided personalized support to partner local public administrations in areas such as budgeting, transparency, participatory processes, and communication of decisions to the community.

📌 The “MĂ IMPLIC” Project contributes to strengthening local governance and increasing citizens’ access to quality public services by supporting local authorities and communities in developing administrative capacities, strategic planning, and improving public service delivery.

In total, 14 groups of local public administrations in the Republic of Moldova benefit from the project’s activities, which will bring direct benefits to approximately 106,000 citizens in partner communities.

#MaImplicProject #SkatConsulting #SwissCooperation #Switzerland
#MAIMPLIC #LocalDevelopment #PublicServices #EfficientAdministration

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All Civilian

Three Essential Guides for Improving Communal Household Services, made available by the MĂ IMPLIC Project

Three Essential Guides for Improving Communal Household Services, made available by the MĂ IMPLIC Project

The “MĂ IMPLIC” project provides three essential guides for improving communal household services, as part of its ongoing efforts to strengthen local governance and increase public access to quality services. These documents are:

  1. Service Improvement Plan. PART I. USER PROCESS GUIDE
  2. Service Improvement Plan. PART II. DATA PROCESSING GUIDE
  3. Service Improvement Plan. APPLICATION INSTRUCTION

Since October 2021, the “MĂ IMPLIC” project has used the SIP tool (Service Improvement Plan) in thirty local public administrations/groups of partner LPAs in the Northern, Central, Southern regions and UTA Gagauzia. The tool has been continuously adapted to meet the specific needs of LPAs in the Republic of Moldova, based on practical recommendations and lessons learned throughout the application process.

In Phase II, the “MĂ IMPLIC” project aims to contribute to strengthening local governance and increasing public access to better services by providing support and assistance to first-level LPA groups that express interest in creating partnerships and/or aspiring to initiate a voluntary amalgamation process of administrative-territorial units (UAT). By creating useful tools for LPAs, the project will continue to contribute to the development of communal household services in partner communities.

The guides are now available for download in PDF and WORD formats and are essential for any local public administration that aims to improve communal household services in their community.

These documents were developed as part of the “MĂ IMPLIC” Project – Civic Engagement in Local Governance (Phase II, 2023-2027), funded by the Swiss Agency for Development and Cooperation (SDC) and implemented by Skat Consulting Ltd. The content of the documents does not necessarily reflect the views of the mentioned partners.

Authors: Anatol Bucatca, Tudor Golub, Andriy Kavun

Service Improvement Plan. PART I. USER PROCESS GUIDE 

This guide describes the step-by-step methodology for consolidating inter-community partnerships, measuring satisfaction with provided services, evaluating services and operators, documenting and collecting data, analyzing intervention options, and planning actions to improve communal household services. 





Service Improvement Plan. PART II. DATA PROCESSING GUIDE 

The logical continuation of the SIP development process, this guide describes the methodology for processing previously collected data and information and developing the final product – the Service Improvement Plan.





Application Instruction for the Self-Evaluation of Communal Household Services 

This instruction provides a step-by-step description of the self-evaluation process, an effective framework for discussion and analysis among various community actors, a means to establish the initial capacity level and to subsequently evaluate the progress made. It is designed to ensure the sustainability of the self-evaluation tool after the project’s completion.

We remind you that 14 groups of LPAs from Moldova will benefit from stronger local governance and increased access to quality public services, thanks to the support of the Project MĂ IMPLIC, funded by the Government of Switzerland and implemented by Skat Consulting. The project “MĂ IMPLIC” in Phase 2 aims to contribute to strengthening local governance and increasing the population’s access to better public services. The project will provide support to local authorities and citizens to improve local administration, strategic planning, and public service delivery. This initiative will bring benefits to approximately 106,000 citizens in these communities.

#MaImplicProject #SkatConsulting #SwissCooperation #Switzerland
#MAIMPLIC #LocalDevelopment #PublicServices #EfficientAdministration